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Technical Document

QuickAddress Pro's Key Features & Business Benefits

Category

Other

Product Line

N/A

Product

Pro, Pro with business, Pro with names

Implementation

All

O/S

All

Version

5.x, 5.00, 4.x

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QuickAddress Pro

QuickAddress Pro with Names Data/QuickAddress Names

QuickAddress Pro with Business data

QuickAddress Pro

Rapid address capture using Dual Search engines

QuickAddress Pro provides two advanced search engines: Typedown and Single Line, which allow flexibility with searching.

The Typedown search engine guides the user through the address capture process through a series of prompts. In the first step, the user can either enter a postcode or place name.

The Single Line search engine is a free format search method, which allows quick, advanced searching. The user enters one or more address elements, as they would appear in each country’s address structure.

The search engine encompasses many advanced features, such as fuzzy matching, wildcard searching, keyword searching and alias support.

Business Benefits: Typedown Engine

The key business benefits for QuickAddress Pro, have been outlined below.

  • Speed

QuickAddress Pro can save up to 80% on keystrokes when entering an address, which saves valuable time.

Even when the postcode is not known, Typedown can capture an address in approximately 12 keystrokes. For example: Searching for “Albany road, Birmingham” can be achieved by typing “birm” <enter> “alb” <enter>. In this example, the number of keystrokes is reduced from 24 to just 9.

  • Validation

Easier to detect and correct mistakes. The likelihood of no matches being returned is minimised as errors are highlighted as soon as characters are mistyped.

  • Simple to use. Product requires minimal operator training.

Typedown provides a consistent mechanism for entering any type of address, whether the postcode is used or not.

The user does not need to know the order of address elements as search prompts ensure that the user knows what to do at each stage of the address capture. This is particularly useful when entering international address information, which may be unfamiliar.

  • Consistency
    Overall Typedown provides a consistent way of entering addresses regardless of the country dataset being searched.

Business Benefits: Single Line Engine

  • Speed

A full address can be captured rapidly by entering just a postcode and building number/name. For example, entering “KT147AP”, “53” returns a full address in only 9 keystrokes.

  • Effective in finding an address match with limited or inaccurate address information

The product is highly sophisticated and is able to find matches even when errors are entered in the search term. For example, entering “seal farm, Tiverton”, will return “zeal farm, Tiverton”, likewise “BF39 4AL”, will bring back “SF39 4AL”

Even inputting incorrect or missing street descriptors will return an accurate match. For example, entering “High Street, Briston” will find “High Road, Briston”

Furthermore wildcards can be used when part of an address is unknown.

  • Prevents errors entering your database

Regular data updates from reputable sources

The address information is supplied to QAS from the Royal Mail or international equivalent on a regular basis (quarterly or monthly) and incorporates all changes to address information. In fact according to the Royal Mail, there are approximately 100,000 changes to the post office file every month, as a result of new premises being built, premises being removed or through recodes.

Business Benefit: Accurate address data

Accurate customer address data is paramount to business success. The key benefits include improved customer perception; customers are more likely to think highly of the information they have received through the post when the address details are accurate. Further deliveries are more likely to arrive on time. Secondly, cost savings; less mail is likely to be returned which reduces mailing costs. Furthermore invoices are more to be paid promptly.

Modern User Interface & User friendly

QuickAddress Pro has a modern look-and-feel, which is easy to navigate around. The product provides a series of search prompts, which guide the operator through the address capture process. In addition it uses intuitive pick lists and can be mouse or keyboard driven, which enhances the user’s experience.

Administrator Notification

Administrator notification has been available in Pro Web and is now available in the standard client/server product (Pro) offering as well.

Administrator notification is a feature that is unique to QuickAddress software. It is a mechanism that allows for the Pro Server to send out emails to one or more recipients in order to report issues relating to data, licence or meter expiry. A warning threshold can be defined at which point a warning email is triggered. A further email is sent when the expiry actually occurs.

The scenarios that would trigger an email are:

  • Dataset has expired
  • Licence has expired
  • Evaluation has expired
  • Meter out of clicks
  • Dataset about to expire
  • Licence about to expire
  • Meter about to run out of clicks

Benefit: This functionality further simplifies the administration of the Pro server and reduces the amount of down time.

System Prefix

System prefix functionality has been available in the QuickAddress Web product for many years. This is the first time that this functionality is also being made available in the Plug & Go and API variants as well.

Benefit: This is of particular benefit to API integrations, as it means that system information, error logs, country information etc. can all be accessed without requiring the integrator to write specific code to support these.

Business Benefit: Reduced costs

Overall the product is very easy to use, which allows for reduced training and support overheads for customers.

Recodes postcodes

If a search includes a postcode that has since been changed by the Royal Mail, from as far back as 1990, QuickAddress Pro will automatically find the address and return the new postcode.

For example, inputting “CF38UN”, will return six matches with a notification that the postcode has been recoded.

Business Benefit: Accurate data

Fundamentally this feature prevents outdated data entering the customer database and saves time by recoding postcodes automatically.

Advanced Pasting Technology

QuickAddress Pro provides the functionality to automatically paste addresses into an underlying application without the intervention of the user. The customer can define any pasting sequence using the Configuration Editor.

Business Benefit: Quick integration

QuickAddress Pro seamlessly integrates with a wide range of business applications with minimal modification.

Barcoding

QuickAddress Pro supports UK and NLD barcodes.

Business Benefits: Mailing discounts

Royal Mail encourages companies to Barcode mail, by offering discounts on mailing costs if items have barcodes. QuickAddress Pro can support the generation of barcodes to help companies lower operational costs.

Filters

‘@’ filters can be used to speed up a search, by matching search elements only against the required field. There are a number of filters available, such as organisation, premise, street and town.

Business Benefits: Advanced address searching

This provides the customer with an advanced quick search option

QuickAddress Pro with Names Data/QuickAddress Names

QA Pro with Names data combines the functionality and technology of QA Pro with Names data to bring a consumer name and address capture solution.

The Names product provides the business customer with an added business advantage and the confidence that they using the correct name at an address when communicating with their customers.

QA Pro with Names data is a sophisticated product which captures both address and name data quickly and accurately.

USA Names Data – QuickAddress Names

USA Names data is available with both single line and Typedown searching functionality.

Benefit: USA Names data in Pro V5 provides customers with a rapid and accurate name and address capture solution, increased data integrity, security and enhanced customer perception.

Features of QuickAddress Pro with UK Names data:

  • Access to an extensive names database containing over 36 million records, comprising the edited electoral register, shareholder registers and other sources.
  • Validation of names when names are inputted. Avoid misspelling of names
  • Inclusion of forename aliases

People are often referred to by more informal names than used on the electoral roll. Product includes forename aliases when capturing an address. For example, on the premise pick-list for “Valnay Street, SW17”, entering “Jim Malloch” will return a match against “James Malloch”

  • Matching on forename and surname. The product is versatile and will match on either the forename or surname
  • Additional sub-premise information

Names incorporates sub-premise information from the Electoral Role for those residencies, such as flats which share a delivery point.

Business Benefits

  • Quick capture of names

A name and address can be returned with minimal keystrokes.

  • Accurate capture of names

The misspelling of names gives poor impressions to both customers and prospects. The risk of misspelling is highest amongst uncommon British names and non-British names, however by using QuickAddress Pro with Names this risk is eliminated. This creates a professional impression with customers and improves overall communication

  • Cost-efficiency

Addressing people correctly improves the chances of direct mails being successful.

  • Improved security and reduced risk of fraud

Names plays helps verify and validate data and importantly can be used as an additional check that an individual’s details are correct. It is in the interest of businesses to know their customers well and reduce their exposure to financial irregularities.

  • Improved customer relationship management. Know who your customers are
  • Confidence in the data

Names data for QuickAddress products is updated regularly

QuickAddress Pro with Business data

QA Pro with Business data combines the functionality and technology of QA Pro with business data from Experian.

QA Pro with Business data not only provides company name and address data for over 2.1m UK businesses, it also provides Telephone and Fax numbers, at no extra charge and supports company SIC codes, employee numbers and location types, as additional DataPlus sets.

The QA Pro with Business data product is vital for companies competing in the business-to- business sector and contains a number of unique selling points:

Features of QuickAddress Pro with Business data:

  • Rapid business name & address capture

Business name and address data can be captured in a small number of keystrokes, using either the Typedown or Single Line search engines.

  • Validation of business data as soon as it is entered
  • Dual solution

The Royal Mail’s PAF and Experian’s exclusive business data have been linked together, allowing the user to search the two databases simultaneously.

  • Includes business aliases

The product incorporates trading aliases, which means that a business can be more easily matched if a valid alias is used.

Business Benefits:

  • Quick capture of business names

A business name and address can be returned with minimal keystrokes. Even when inaccurate or incomplete data is entered, a match will be returned.

  • Accurate capture of business names

Using accurate business and address data creates a professional impression with customers and prospects.

  • Greater scope for business name and address matching

This is enabled through the use of a dual database solution.

  • Accurate matching of business names
  • Improved business profiling

By accessing Experian’s enriched business data, the customer is able to retrieve valuable business information, such as organisation and location types. This data allows customers to conduct better business profiling and analysis.

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