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Summary
This document contains a brief explanation of the informational messages that may appear during use of QAS Rapid Plug & Go.
System or configuration error messages
Insufficient memory
Invalid data directory
Data file has expired
Layout related issues
Component(s) lost. Use other layout
Address field(s) truncated
Capture/Searching related messages
Not a postcode
Invalid Area code
Incomplete or incorrect postcode
No postcodes found
Search cancelled:
Invalid character in postcode:
Postcode recoded
May be a block of flats. Confirm address
Postcode substitution(s) made
System or configuration error messages
Insufficient memory:
Rapid has run out of memory. You will encounter this error when Rapid begins a task and subsequently discovers that there isn’t enough memory available to complete it. Memory may run out during a complicated wildcard search, or when the User Interface API attempts to open the Rapid Dialog and then finds insufficient system resources available.
If your application receives this error, a possible course of action is to close down one or more applications in an attempt to free enough memory for Rapid.
Invalid data directory:
This error appears when an invalid data directory has been specified. If you receive this error, ensure that the data directory is set to the correct path and directory name under the miscellaneous tag in the configuration tool:
Data file has expired:
If your application receives this error, you will need to update your data files with your update CD. Please refer to this document: Updating Data Files.
Layout related issues
Component(s) lost. Use other layout:
This error would occur if the formatted address contains more fields than the currently selected layout.
Example:
The address found by Rapid might contain seven components whereas you have set the address format to five lines, and there is not sufficient room to fit the components on the available lines.
You will successfully retrieve the address only by changing to another configuration section, with formatting which allows sufficient space for all the address elements.
Address field(s) truncated:
The returned address could not be displayed using the settings for your current layout: this means that one or more lines of the address are exceeding the maximum size of the corresponding fields.
Example:
You search on the postcode N16 0UD and Rapid retrieves ‘Stoke Newington Church Street’, which is twenty-nine characters long. If you had limited this particular field to twenty characters, then Rapid would cut it to ‘Stoke Newington Chur’ and return the warning.
If one or more fields are too large to be displayed by Rapid, you will need to change to an address format with longer lines in order to retrieve the address in its entirety.
Capture/Searching related messages
Not a postcode
Rapid has not recognised the format of the search term as a postcode. Below is a list or the possible structures with examples; A indicates an alphabetic character and N indicates a numeric character:
AN NAA M2 5BQ
ANN NAA M34 3AB
AAN NAA DN5 7XY
AANN NAA DN16 9AA
ANA NAA W1A 4WW
AANA NAA EC1A 1HQ
An additional limitation applies to the incode section of the postcode (second part). The last two characters, AA, cannot be any of the following: C,I,K,M,O or V.
No address details are returned in this case.
Invalid Area code:
The area specified in the postcode is not valid.
Example:
The search string AC2 3HZ will return this error because the postcode area ‘AC’ does not exist.
No address details are returned in this case.
Incomplete or incorrect postcode
Rapid could not find any postcodes which matched the postcode specified in the search string. This occurs if the search string is a correct postcode format but any matching or possible substitutions could be made.
Example:
This error is returned either because a postcode valid to only the area level has been entered – for instance ‘SA’ – or because the portion of postcode following the area is invalid – say ‘SA3 2DY’.
No address details are returned in this case.
No postcodes found
Rapid could not find any postcodes which matched the postcode specified in the search string. This happens when the user conducts a wildcard search and Rapid fails to find any postcodes which match the search criteria.
Example:
If you enter ‘SW4 0T?’, Rapid will return “No postcodes found” because there is no postcode which matches this string, regardless of what character replaces the question mark.
Search cancelled:
Rapid has been cancelled before it could complete its search.
Invalid character in postcode:
The search postcode which the user entered contained one or more invalid characters. An invalid character is any character which is not alphanumeric, a space or a question mark.
Example:
If you entered PE* 4AZ, Rapid would return the warning because an asterisk is not a valid postcode character.
Postcode recoded:
This occurs when Rapid finds a postcode that the Post Office has changed. The Post Office is continually refining the postcode system; these changes are made during a process called recoding.
Example:
The areas of Manchester, Reading and Southampton have all been recently recoded. If you search on a postcode which has been recoded, Rapid returns the new, correct postcode, accompanied by the “Postcode recoded” warning to ensure you are aware of the change.
May be a block of flats. Confirm address
This warning refers to an address where a premise number alone is insufficient to distinguish it from other addresses in the same postcode. The most obvious example of this is where more than one block of flats share the same postcode.
Example:
With the search “sw128sx”, Rapid returns “St James’s Drive, London, SW12 8SX”. You might think that “1 St James’s Drive” is a definitive address in this postcode, but it isn’t. This is because there are a number of blocks of flats in this postcode, amongst them Sorrento Court and Verona Court, both of which have a flat number 1.
Postcode substitution(s) made
The search postcode which the user entered contained one or more typographical errors which were corrected by Rapid’s intelligent postcode parsing feature. Along with this warning, the new, corrected postcode is returned, together with the address information that matches this postcode.
Example:
If you entered SE25 SLG, Rapid would correct the postcode to SE25 5LG and returns the warning together with the address information which matches this postcode.
Related Links
My data sets have expired what should I do?
Which districts have been recoded by the Royal Mail? |
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