Technical Document

Summary

This document discusses how to increase the number of “clicks” available within Pro Web.

Solution

Increasing the number of ‘clicks’ available is done via entering an update code within the Counter Administration facility found within the Configuration Editor.

Click Counter Administration on the left pane to display the Counter Administration dialog:

This dialog allows you to do the following:

• View the name and value of each meter, and therefore the number of metered clicks remaining on the server;
• View the status of the counter, the Counter ID and audit code;
• Enter update codes to add more clicks.

To increase the number of clicks available on your server, follow these steps:

a. Contact QAS and provide them with your Counter ID, the name of the data set you want to update, and the number of clicks you want to add to that data set. The contact details for each office are provided at the front of this manual; only the UK has a separate telephone number for buying clicks, which is also included at the front of the manual.

For any technical queries about Counter Management, use the technical support number for your region.

The Counter ID and Audit Code are displayed in read-only fields at the top of the screen. The Counter ID uniquely identifies each customer to QAS.

b. QAS will use the information you provide to generate an update code, which they will send to you.

c. Enter the update code in the relevant field on the Counter
Administration dialog and click Apply Code.

d. The value of the relevant meter(s) will increase accordingly.

If an error is returned, you should check the following:

• That you have not already applied the update code to the meter(s);
• That the counter ID which you supplied to QAS was for the same server that you are trying to apply the update code to.

Related links

QuickAddress Pro Web support zone