ACORN and MOSAIC: a new profile

To reflect the findings of the 2001 census, our leading geodemographic data suppliers, CACI and Experian are updating and reclustering their data.

The new groupings and descriptions will really reflect the changes in the population and enable you to profile your customers even more accurately.

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New look to QAS.com

On 12th January the new version of the QAS website, QAS.com was launched.

With around 35,000 visitors to all of the QAS sites, the site redesign now provides improved usability and navigation, plus extra user functionality.

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Leeds University chooses QuickAddress

Leeds University has chosen QuickAddress Pro and Batch to ensure that its data is consistently accurate during the sensitive process of exam results and university applications.

Tony Cobb, from Leeds University, says "It's taken a lot of the administrative overhead out of the department, since there's far less checking and re-keying necessary. We now need fewer staff, and less training, so we're saving money."

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QAS Technical Support delights our customers

Customer delight! That is what the QAS Technical Support department strives to achieve. We set ourselves the goal of attaining 90% monthly customer satisfaction during 2003.

This was accomplished and for the whole year we achieved a 91% satisfaction rate.

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Sanderson

Sanderson, a QAS partner for ten years, is a leading developer of market specific software solutions.

Integration of QuickAddress into 'Mailbrain', Sanderson's distance-selling and fulfilment solution, enhances its ability to capture customer information and process orders quickly and accurately.

This is essential functionality for joint clients such as Cotton Traders, Mothercare and Thorntons.

"Working with QAS adds value that allows our customers to improve efficiency of order capture, ensuring accuracy for delivery and future marketing. There are obvious benefits in productivity and cost effectiveness: ultimately delivering improved customer service " Bill Stent, Sales Director - Sanderson.

Read more about our partnership

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Events in 2003

In 2003, QAS attended over 70 exhibitions both in the UK and across our overseas territories. This included a range of Marketing and Technology shows, as well as more sector specific shows such as Government, Finance, Telecommunications and Retail.

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Upcoming events in 2004

Technology for Marketing, 10th - 11th February
National Hall, Olympia, London. Stand D71

Come and visit the QAS stand to see how QuickAddress can ensure that you capture customer and prospect address details right first time.

So whether you are entering details over the phone or from returned coupons as a result of marketing activity, you can be sure that what goes into your database is correct for future mailings.

To pre-register for this event, visit www.t-f-m.co.uk

International Direct Marketing Fair, 2-4th March 2004
Earls Court 2, London. Stand 620

Come and visit the QAS stand to discover how we can help you shape up your database and ensure that your data is as healthy as possible.

To pre-register for this event, visit www.idmf.co.uk

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Seminar Review 2003

2003 saw a great year for the QAS seminar programme with our "Data Integrity: Your Questions Answered" series achieving a 100% delegate satisfaction rate!

We held a total of 10 free seminars attended by 271 delegates all taking the opportunity to learn about the importance of data integrity to their organisations and how QuickAddress brings accurate data and business benefits.

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How can we improve the service we give you?

QAS welcomes any feedback about how we can improve our customer service. If you have any comments or suggestions, or if you are unhappy with the level of service you are receiving from QAS, please contact the Customer Care team on 020 7819 5777 who will ensure that your feedback is dealt with promptly.

If you would prefer to contact us by email, please fill out our Customer Care feedback form

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