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Frequently asked questions

  1. What is address management?
  2. Why is address management important?
  3. Which Siebel eBusiness Applications is QuickAddress validated for?
  4. Who has written the integration for QuickAddress with Siebel 7?
  5. How many companies use QuickAddress for Siebel eBusiness Applications?
  6. Which version of QuickAddress is the dedupe functionality available for?
  7. How long does it take to train users on QuickAddress for Siebel eBusiness Applications?
  8. How is QuickAddress for Siebel eBusiness Applications priced?
  9. What is the difference between batch cleansing and rapid address capture?
  10. Why should I include QuickAddress in my budget?

1. What is address management?

Address management is a process that enables companies to enter and maintain valid postal address records. Address management solutions compress address files from the national postal administrations and allow users to find addresses through a sophisticated search engine in the minimum amount of time.

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2. Why is address management important?

Holding incorrect or out of date address records can lead to inefficiencies within an organisation. Mailings may not reach their destination, marketing spend can be wasted, company image may be damaged. Industry rules and regulations may also require for data held on customers to be clean and kept up to date. It is therefore imperative that data quality is maintained.

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3. Which Siebel eBusiness Applications is QuickAddress validated for?

QuickAddress Pro V4 is validated for Siebel 7 whilst QuickAddress Pro V3 and QuickAddress Pro World V2 are both validated for Siebel 2000 and Siebel 7.

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4. Who has written the integration for QuickAddress with Siebel 7?

Siebel Professional Services performed the integration along side QAS' Technical Consulting Team.

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5. How many companies use QuickAddress for Siebel eBusiness Applications?

Currently over 110 companies are using QuickAddress for Siebel eBusiness Applications.

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6. Which version of QuickAddress is the dedupe functionality available for?

QuickAddress Pro World V2 for Siebel 7 offers the dedupe functionality. This version has been validated by Siebel Systems for use within Siebel 7.

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7. How long does it take to train users on QuickAddress for Siebel eBusiness Applications?

QuickAddress is very user friendly, therefore, minimal user training is required. Searching notes are supplied with QuickAddress for Siebel eBusiness Applications significantly reducing the time taken for a user to familiarize themselves with the product.

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8. How is QuickAddress for Siebel eBusiness Applications priced?

QuickAddress is based on a per seat basic. Royalties for the data varies depending on the terms and conditions of the relevant data supplier.

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9. What is the difference between batch cleansing and rapid address capture?

Rapid addressing solutions allow users to capture and enter only partial address elements in order to search and return a full, valid address. Reducing the time taken to enter an address can result in cost savings particularly if high volumes of addresses are being entered. Addresses are also verified with the customer before being entered into the database.

Batch cleansing solutions verify address records after they have been entered, and can be used for cleaning existing databases and legacy systems. For addresses that cannot be matched during the batch cleansing process, QuickAddress Pro can be used to interactively verify the address.

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10. Why should I include QuickAddress in my budget?

  • QuickAddress is easy to integrate
  • Your address data quality will improve
  • Communications will arrive on time
  • Minimal training is required
  • Strong return on investment proposition

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