Experian QAS: Customer Community: All activity

New comment submitted by Kevin Chinkan

Thu, 16 Feb 2012 00:00:00 +0000

Hi Mark,

Are you looking to use other libraries the make use of $, or do you strictly work with jQuery? The qas.js makes use of the standard jQuery, if you plan on upgrading the jQuery library, you shouldn’t have issues, but again it doesn’t hurt to do preliminary testing.

Can you provide us with the organization you are working with, or your Account Manager (Salesperson). This will allow us to provide a more direct resource to assist you and answer any outstanding questions. You can also email us at us.support AT qas.com

New comment submitted by Mark

Thu, 16 Feb 2012 00:00:00 +0000

We don't have an account yet, we're just in the evaluation stage and need to integrate into a system already running a new version of jQuery. So hearing that it's being tested against 1.7.1 is good, but we would still need to be considering upgrade path for either piece (QAS or our own system) to ensure future compatibility. Which means either running our own scripts in noConflict OR QAS.

Thanks again

New comment submitted by Kevin Chinkan

Wed, 15 Feb 2012 00:00:00 +0000

Hi Mark,

Can you please provide us with the Account information, or the organization you are calling on behalf of, so that we can better assist you?

We use basic functions within jQuery that are generally transferable between versions, so there shouldn't necessarily be any issues. That being said, we haven't tested the qas.js on other jQuery versions, all though I have tested that it works fine with 1.7.1.

Thank you,
Kevin Chinkan

New post submitted by Mark: jQuery conflicts with QAS

Wed, 15 Feb 2012 00:00:00 +0000

Hi,

Question about integrating QAS into a system that is already using jQuery for other purposes, but running a completely different version of it. Is there a version of qas.js that can run in noConflict mode so that all QAS global jQuery calls are scoped to the QAS specific version of jQuery? Or is the solution to simply pull down the existing qas.js and re-write it ourselves so that it will play nicely with other included versions of jQuery on the page.

Same for the included version of jQueryUI, I suppose.

Thanks!

New comment submitted by

Wed, 25 Jan 2012 00:00:00 +0000

Hi Atul,

Could you please email us.support@qas.com. Once we know what products and versions you're using, it will be easier for us to provide answers about your error.

Thanks,
Alex

New post submitted by Atul Bhatia: Dataset Can not be used [-4570]

Tue, 24 Jan 2012 00:00:00 +0000

When Calling doservice and providing the input parameters, getting an error ] [QASServiceDao] - Error occured while retreive the pick list of address Dataset cannot be used [-4570]

New comment submitted by Martin

Fri, 06 Jan 2012 00:00:00 +0000

Thanks Alex, I have sent off the email.

New comment submitted by Alex

Fri, 06 Jan 2012 00:00:00 +0000

Hi Martin,

Please forward this request to us.support@qas.com so that we can assign it to one of our Technical Analysts and get you all sorted.

Best,

Alex

New post submitted by Martin: Get City from PickListItem

Fri, 06 Jan 2012 00:00:00 +0000

Hello,

We just getting set up with QAS and we're wondering how you get just the city/town from a result PickListItem. Is this even possible?

Thank you,

Martin

New comment submitted by Luke Palnau

Fri, 04 Nov 2011 00:00:00 +0000

Hi we are experiencing the same issue on windows 7, was wondering if a solution/version is known to fix this?

New comment submitted by Yvonne Saulnier

Thu, 15 Sep 2011 00:00:00 +0100

To resolve the issue, customers should be using Electronic Updates 2.31, as this version was released to fix that problem. They can check which version they are currently on by opening the Electronic Updates Configuration Editor and going to the ‘Advanced’ tab and then ‘Information.’

If they are on 2.30 or an earlier version, they should update. They can update EU by downloading the exe file from the FTP site and running it. That exe is on the QAS FTP site qas[dot]com/ftp. The file is named EU-without-dotnet-setup[dot]exe.

Thanks,

Yvonne

Yvonne Saulnier
Support Analyst, Experian QAS

New post submitted by My N.: QAS Alert every 10 min.

Fri, 09 Sep 2011 00:00:00 +0100

Hi,

I am continous received this message notify my this update every 10 minnute ! So, how can I stop it or this is a bug from QAS software?

QAS Electronic Updates (SCANNER): installed USACA version 2011-07-15 successfully

Thank you for any reply,

New comment submitted by Kevin Chinkan

Fri, 03 Jun 2011 00:00:00 +0100

Hi Vedavathi,

Could you please let us know what organization you are calling from, as well as contact information (full name, contact phone number, and email address).

Thank you.

New post submitted by Vedavathi : Find Address button clicked on throwing error

Thu, 02 Jun 2011 00:00:00 +0100

Hi ,

We have integrated the QAS tool with oracle Apps R12 system, and QAS service is up and running, but when the user clicks on the Find address button on his screen, the user is getting the page cannot be displayed. The requested URL ../xxqpw/xxqpw_start.jsp was not found,

Can you please help to fix the issue ?

New comment submitted by Akshay

Mon, 14 Feb 2011 00:00:00 +0000

Hi Stacey.

I haven't tried integrating for Sybase, but you may want to try checking the stack size that you've allowed for. If it's too small for QAS Pro to run, it may terminate with a stack overflow.

I believe the link below might help:
http://infocenter.sybase.com/help/index.jsp?topic=/com.sybase.help.eas_5.0.easperf/html/easperf/easperf22.htm

You can also try turning error logging on, which should be covered in the product manual. That may point at another cause of the errors you're seeing.

-Akshay

New post submitted by stacey: does anyone else use PowerBuilder (Sybase)

Tue, 08 Feb 2011 00:00:00 +0000

Hi-has anyone else integrated QAS Pro UI with a PowerBuilder Application? I am trying to do that but my application keeps crashing. it will actually pop up the Interface and return an address but after the shutdown, a few clicks later and the whole thing crashes. Any ideas? Thank you! Stacey

New comment submitted by Jesse Brower

Fri, 04 Feb 2011 00:00:00 +0000

Once you run the address through but before you hit accept, you can make any edits you want and it will paste when you hit accept. If you have any additional questions feel free to call us at 888-712-3332 or email us.support@qas.com.

Thanks,

Jesse

New post submitted by stacey: Edit existing address using QAS Pro UI

Fri, 04 Feb 2011 00:00:00 +0000

How do others handle editing an existing address in your application with QAS Pro User Interface? I have heard that you can pass the address into the UI, how do you do that? and is that the way others are handling this issue? thanks! STacey

New comment submitted by Akshay Davis

Mon, 01 Nov 2010 00:00:00 +0000

The qaelg.enc file is normally created for debugging internal matching behaviour of the product.

It is possible that this logging has been left on accidentally. Check the qaworld.ini file in the QAS Batch directory and look for a line which begins "BatchTrace=". If this exists, disable the setting by placing a ';' character at the start of the line.

New comment submitted by Chris Schrroeder

Tue, 19 Oct 2010 00:00:00 +0100

For Batch, it is recommended that the drive or server where the installation is located have enough space to equal the size of the files or database that Batch is cleaning.

The qaelg.enc file grows in size as a Batch clean is running, but when the clean is done or the service is restarted the file will reset back to 0kb.

One alternative solution is to split the job into multiple batch runs if possible.

Don’t hesitate to contact us if you have any other questions on this matter. You can call us at 888-712-3332 or email us.support@qas.com.

New post submitted by John Housley: qaelg.enc - Uncontrolled Growth

Mon, 18 Oct 2010 00:00:00 +0100

We have a process that "cleans" alot of addresses and it appears that there is no file size control over the qaelg.enc file. Once we process ~1B records the file is about 30GB. How can we fix this issue or is there a setting that allows for this file to be limited to growth?

New comment submitted by Mersender9

Tue, 21 Sep 2010 00:00:00 +0100

Thanxxxx! Good post!

New comment submitted by RJ at QAS

Wed, 08 Sep 2010 00:00:00 +0100

Hi Jon,

You are correct that if the Address Type Indicator field is blank, the type is undetermined. Reasons why this data may not appear:

On the business side, there may be deficiencies in branch offices of larger organizations.
On the residential side, because the information is linked to people, addresses with inactive consumers, or in instances in which consumers are trying to hide their privacy, may be less likely to contain ATI information.

That being said, there are over 146 million unique addresses with ATI flags which is over 90% of addresses.

New post submitted by Jon at Jones: Address Type Indicator (ATI) with Pro

Wed, 08 Sep 2010 00:00:00 +0100

Should all addresses have an Address Type Indicator, or can it be assumed that if the field is left blank that the Type is undetermined? Thanks! Jon

New comment submitted by Larissa

Tue, 10 Aug 2010 00:00:00 +0100

Hi Mike, Depending on what product you are using there are different answers. If you are using QAS Pro Plug N Go or Pro Client/Server, you would configure Pro to paste back into your application. Pro uses a keyboard emulator to do this. If you go up into the Training section of the Support site you can find documentation on how this is done or feel free to reach out directly to technical support at (617)385-6784. If you are using ProWeb, then you'll need to integrate into your source code so that ProWeb knows what fields to return what values to. The best documentation to explain this is actually downloaded when you install in a folder called Documentation in your QAS ProWeb Program Files. Again, if you have any specific questions, please feel free to reach out to our Tech Support line!