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Address validator solutions for mail order and fulfillment

Any successful retail, catalog or mail order company puts great emphasis on good customer service, fulfilling orders accurately and delivering goods on time.

Despite this, with your current mail order software system you're probably still putting up with too many returns: catalogs, direct marketing, product shipments, etc.

Customers can't order from catalogs they don't see or respond to marketing they don't receive. Moreover, failure to fulfill orders hurts your bottom line and your brand.

The solution? Use an address validator on data entry

Not all mailing address software packages are alike. Typical back-end address cleansing software leaves many bad addresses in the database untouched. The alternative, verifying addresses as they are entered into a mail order or fulfillment software system, helps prevent:

  • Returned mail, catalogs and product shipments
  • Address errors such as formatting and spelling typos
  • Correction charges from major carriers like UPS, FedEx, etc.

For your operation to remain competitive, you need mailing address software that works with your existing mail order software system, ensuring that all of your customers receive the products they order by the expected date.

QAS recommendations for your business

QAS Pro
Instant and accurate customer address verification prevents bad addresses entering your mail order or fulfillment software in the first place. Easy to install and simple to use.

QAS Pro Web
Get the benefits of front-end address verification for your website too. Our Web-based address validator is compatible with all commonly used Web technologies and platforms.

See also: Call center solutions from QAS


More benefits for retail, catalog and mail-order operations

Outstanding customer service

Verifying addresses as they are entered actually speeds up the order entry process, as addresses don't have to be carefully spelled out to ensure accuracy. In addition, whether front-end mailing address software is used by your call center operators or by customers themselves on your website, all orders ordered are more likely to be delivered correctly and on time, keeping customers happy and loyal to your brand.

Straightforward setup and training

QAS is easy to install and use. The software is fully scalable and the ease-of-use reduces the amount of user training required. Typical installations take less than half a day, while users can often pick up the basics of the software with hardly any training at all.

Broad compatibility

QAS works with virtually any mail order or fulfillment software on all major platforms. QAS already has customers using QAS with Siebel, Oracle, CommercialWare, Ecometry and other leading customer relationship management packages.