Address verification for local, state and federal agencies

The importance of accurate address information is on the rise- take, for example, pending anti-fraud regulations, increasing postal rates and changing standards that put more financial responsibility on individual state agencies. Collecting precise, 100% deliverable resident addresses from the onset will help you spend your budget more judiciously and better execute your mission.

The integrity of government databases is critical for both departmental operations and customer service. Accurate address data is a core component of each; it ensures your agency can communicate with residents on the first attempt and lets your group deliver the high levels of customer service that an increasingly tech-savvy public continues to demand. Inter-agency and public expectations such as these can put strains on the budgets and resources of government departments. Front-end address verification can ease both pains.

Whether people are dealing with county, state and federal organizations in person, over the phone or online, they expect an easy interaction with services or communication delivered as soon as possible. When Social Security payments, unemployment checks, driver's licenses, tax refunds or park permits are delayed or undelivered, departmental budget, personnel resource and perception is compromised.

Better address data improves department operations

Verifying and standardizing address data quickly and accurately can:

• Ensure the delivery of crucial government documents
• Reduce the need for follow-up or data research calls
• Improve service levels
• Quicken service response times
• Deliver cost savings and operational efficiencies

QAS address verification and cleansing software is designed to fix bad addresses instantly and accurately. Addresses are verified, cleaned and standardized, which ensures that essential documents are delivered on time to the correct location.

International government case studies

• Surrey Police
  "Implementation was a painless process. QAS helped us to tailor the software and to set up an indexing process for easy retrieval."
  
  
• Big Lottery Fund
  "Using QAS software, the Big Lottery Fund is able to confirm that the address given is valid. Fraud detection and protection is a priority for us," said Simon Edwards.
  
  
• Birmingham City Council
  "Our experience to date of QAS shows a 50% saving in the time taken to record applicant details and this doesn't include the time saved as a result of the reduction in errors."