"We now have better overall data quality..."

"There has been a tremendous reduction in returning mails. All signs show that we now have better overall data quality."

Marlo Guevara
Director of Advancement Services
Adelphi University

"Very impressed with Experian QAS' procedures and methodology..."

"I have been very impressed with Experian QAS' procedures and methodology. Many vendors drop out of sight after their sale is completed, but Experian QAS made it their business to find out how things were going and what they can do to help long after they were paid..."

Mark Gold
CIO
Brooklyn College

"Results far exceeded expectations. This was 100% worth our time..."

"We reached ROI on the project in far less than two weeks. The data test had given us an estimate of what to expect from the cleansing - but the results far exceeded expectations. This was 100% worth our time and money."

Dean Wynkoop
Manager of Data management
Cabela's

"Really helped to boost our customer numbers..."

"This is fantastic as it means we can more easily match customers to their MPRN number and get them signed up quicker, which has really helped to boost our customer numbers."

Eddie Edwards
Data Manager
Centrica

"An excellent level of customer service and satisfaction..."

"With Experian QAS, we are able to use our budget wisely, cut postal expenses, and provide an excellent level of customer service and satisfaction which encourages repeat visitors."

Pam Ragland
Administrative Manager
Charleston County Park and Recreation Commission

"We're realizing significant cost savings and service improvement..."

"On-time delivery translates directly into improved service levels, and by extension, more satisfied customers. While it is hard to say that 'x' number of packages each year are delivered more quickly or that customer satisfaction levels have increased by 'x' percent, it is clear to us that with QAS, we're realizing significant cost savings and service improvement."

Ron Kelly
Vice President of Customer and Pharmacy Services
Drugstore.com

"With QAS Pro, incorrect addresses are almost impossible..."

"Every address is now verified with QAS Pro. The solution prompts for apartment numbers and directional information, and will not allow an address to update unless it is accurate. With QAS Pro, incorrect addresses are almost impossible."

Paula Minugh
Manager of Support Services
Educational Employees Credit Union

"Address errors were costing us $30,000 annually..."

"Address errors were costing us $30,000 annually in address correction fees and causing delivery delays, which resulted in unnecessary expenses and unhappy customers. As a growing online retailer, we needed a solution to reduce these fees and improve customer satisfaction. QAS did both."

David Kravetz
Catalog & Web Team Leader
Fairytale Brownies

"Training was very easy..."

"With QAS, you can really drill down into an address...Training was very easy; in ten minutes everyone...was ready to go on it."

Sylvia Black
Technical Services Consultant
Gwinnett County Sheriff's Department

"Saved thousands of dollars in return mail costs..."

"QAS Pro has saved Hach Company thousands of dollars in return mail costs while also improving our customer service, call center and billing operations. Verifying addresses when they're captured has been a clear win across our organization."

Chris Gorski
Director of Direct Marketing
Hach Company

"Low total cost of ownership..."

"With QAS Pro we have all but eliminated incorrect addresses entered internally. The solution delivered value to our business at a minimal cost and a low total cost of ownership."

Joe Sacco
IT Application Development Supervisor
Hastings Mutual Insurance Company

"The amount of returned and undeliverable mail has been reduced
by over 65%..."

"The amount of returned and undeliverable mail has been reduced by over 65%, allowing my staff to focus their attention on other responsibilities."

Taina Scalf
Admitting Manager
Hudson Valley Hospital Center

"People love this software because it is just that simple to operate..."

"People love this software because it is just that simple to operate. I've not had one complaint from anyone in my office. It was installed in minutes, I trained them in a two minutes session and they were up and running."

Dianne Blackwell
Operations Manager
Loudoun County Treasurer's Office

"The software was extremely user-friendly and up-to date..."

"We could instantly see that addresses were correct. The software was extremely user-friendly and up-to date."

Lucette Wildt
Director of Annual Giving
Minnesota State University, Mankato Foundation

"Saves time and money in the long run..."

"QAS is a critical tool in improving the accuracy of our database. Accurate addresses allow us to mail important documents to our customers with confidence and entering new transactions with accurate data saves time and money in the long run."

Ginny Lewis
Director
Nevada DMV

"We can now confidently encourage students to enter their own
data..."

"We can now confidently encourage students to enter their own data because we are ensuring that only quality data is accepted. We also know that students will have a good experience on our site."

Brian Larson
Senior programmer/analyst
Northern Michigan University

"Not having to go back and research the correct address... is huge..."

"The time and dollar savings that come from not having to go back and research the correct address for a tax receipt or magazine is huge. It makes a difference."

Becki Randall
Director, Gift and Records Services
Northwestern University

"Thrilled with the first class products and services...Experian QAS
is clearly an industry leader..."

"We've managed to improve our customer data, reduce costs and provide a better customer experience-all while staying way ahead of the ROI. Overstock.com is thrilled with the first class products and services that have been provided; Experian QAS is clearly an industry leader."

Steve Tryon
SVP of Logistics
Overstock.com

"It's been a huge benefit, has reduced our address correction fees,
and I think will continue to further reduce our costs..."

"Now, when a customer says he lives at 123 Main, QAS automatically adds the street description, such as 'Avenue', ensuring that we don't enter an incomplete address. It's been a huge benefit, has reduced our address correction fees, and I think will continue to further reduce our costs."

Tim Manns
Manager of Operations and Development
Overton's

"Our people are all using it..."

"In general, our administrative staff thinks it works wonderfully. In addition to the fact that it is incredibly accurate for U.S. addresses, it makes the process of building a new constituent record much faster. Our people are all using it."

Jim Mitchell
IT Manager
Pacific Northwest Ballet

"QAS helps us to deliver the superior level of service that we promise to our members..."

"The tool is easy to use and gives us more confidence in our member data. QAS helps us to deliver the superior level of service that we promise to our members - and that's a major win for us."

Joanne Steigerwald
Vice President of Operations
People's Alliance Federal Credit Union

"We know if an address is invalid right away, while the caller is
still on the phone..."

"Now we know if an address is invalid right away, while the caller is still on the phone. Rather than having to go back later and look things up in the phone book, we can simply ask for clarification. QAS saves an enormous amount of time."

Kathi Conti
Unemployment Insurance Program Administrator
Rhode Island Department of Labor and Training

"Significantly improves marketing campaigns..."

"QAS is a major win for us. Address data coming into our CDW is more accurate and more complete, which significantly improves marketing campaigns, drives better clienteling efforts and streamlines back-end processes."

Kakoli Seal
Vice President of Customer Insight and Database Marketing
Saks Fifth Avenue

"Can solve a lot of headaches and problems before they even start..."

"If something is going to improve customer service it is worth looking into. Look at validating addresses right up front, while you have the customer, rather than after the fact. This can solve a lot of headaches and problems before they even start."

Tony Gipe
Manager of Utilities Facilities
Sarasota County Utilities

"We're saving roughly $200,000 annually..."

"In total we're saving roughly $200,000 annually resulting from employee efficiency, returned mail reduction and postal discounts eligibility. But equally as important is the higher level of customer service we can now provide. At Umpqua Bank our vision is to be 'The Worlds Greatest Bank'; it's in our stores and its how we answer our phones. QAS helps us reach that goal by allowing us to achieve the high level of customer data quality that supports our strategic initiatives."

Ricky Silvas
Systems Analyst
Umpqua Bank

"Very happy with the quality in data that we have achieved..."

"We've been using Experian QAS products since 2002 and are very happy with the quality in data that we have achieved."

Deb Cunningham
Assistant Vice President of Advancement
The University of Connecticut Foundation

"The product was very user-friendly and [the staff] were thrilled..."

"The staff found that the product was very user-friendly and were thrilled. We have never received any negative feedback and have had very few call backs with questions."

Lorraine Ollson
Business Specialist of Advancement Services
University of Western Ontario