Experian QAS case studies

Experian QAS case studies are a great resource to learn more about how different organizations have implemented and benefited from QAS address software.

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Umpqua Bank
Experian QAS reduces costs and improves customer service at Umpqua Bank

Umpqua Bank reports to have saved $200,000 annually by implementing QAS Pro software in their customer service centers and stores. QAS Pro also helped Umpqua improve customer service by improving on-time deliver of crucial documents.

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Consumers Insurance
Address Verification Solution Helps Consumers Insurance Cut Costs

Consumers Insurance cuts premium leakage, reduces operating costs and improves customer satisfaction with Experian QAS, address verification solution.

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Fairytale Brownies
QAS saves Fairytale Brownies over $100,000 in unnecessary shipping expenses

Fairytale Brownies was experiencing unnecessary shipping expenses due to incorrect addresses provided by their customers. Upon deploying QAS software in their call center and on their website they saw a significant improvement in oprational efficiency and saved over $100,000 on shipping expenses as well.

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Overstock.com
Bad data resulted in wasted time, money, and unsatisfied customers

This internet retail giant was incurring unnecessary expenses due to inaccurate and incomplete customer data provided by customers during check out, but with QAS Pro Web they were able to reduce costs by an estimated $200,000 within the first six months.

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Northern Michigan University
QAS Pro Web Integration guarantees the quality of student data

Northern integrated address verification with Banner Student to guarantee the accuracy of student address data in real-time as it is submitted via the Web. Now the university has confidence that the address data entered by students is complete and usable by all campus departments.

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