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Experian QAS case studies are a great resource to learn more about how different organizations have implemented and benefited from QAS address software.
Organization:
Industry or QAS Product:
Hudson Valley Hospital Center Patient Data Quality Achieves a Clean Bill of Health with Experian QAS
Hudson Valley Hospital Center has reduced returned mail by over 65% with QAS' address verification tools. Used throughout their Admitting, Rehabilitation, and Emergency Departments, the added functionality has improved the delivery of financial and clinical correspondence and has also helped to combat identify fraud attempts.
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Umpqua Bank Experian QAS reduces costs and improves customer service at Umpqua Bank
Umpqua Bank reports to have saved $200,000 annually by implementing QAS Pro software in their customer service centers and stores. QAS Pro also helped Umpqua improve customer service by improving on-time deliver of crucial documents.
Consumers Insurance Address Verification Solution Helps Consumers Insurance Cut Costs
Consumers Insurance cuts premium leakage, reduces operating costs and improves customer satisfaction with Experian QAS, address verification solution.
Fairytale Brownies QAS saves Fairytale Brownies over $100,000 in unnecessary shipping expenses
Fairytale Brownies was experiencing unnecessary shipping expenses due to incorrect addresses provided by their customers. Upon deploying QAS software in their call center and on their website they saw a significant improvement in oprational efficiency and saved over $100,000 on shipping expenses as well.
Overstock.com Bad data resulted in wasted time, money, and unsatisfied customers
This internet retail giant was incurring unnecessary expenses due to inaccurate and incomplete customer data provided by customers during check out, but with QAS Pro Web they were able to reduce costs by an estimated $200,000 within the first six months.
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