Pro FAQs

• What is Pro?
• How do I install Pro v6?
• How do I configure Pro v6?
• How much disk space do I need to install Pro?
• What are the changes in the v6 Pro API, web and client/server products?
• Why choose a client/server implementation?
• Why choose Pro Web?
• How do I perform better searches with Pro?
• What are Pro v6’s hotkeys/shortcut keys?
• How do I change the language settings of Pro v6?
• How can I make Pro Plug & Go pop-up automatically?
• What platforms (O/S) are supported by Pro?
• What are the minimum system requirements for running Pro Plug & Go?
• How do I find useful product information?
• What is the best way of integrating the Pro API?
• How do I find out the product version/location of data files/data vintage I'm using?
• Why do I get the message "the database for the United Kingdom (GBR) cannot be found"?
• How do I create a new address layout?
• I've re-configured a layout, but the changes haven't taken effect in QuickAddress Pro. Why not?
• Can I make QuickAddress Pro pop up over a particular application using a specific address layout for that application?
• How do I create country-specific hotkeys?
• Can I make QuickAddress Pro pop up automatically, without pressing a hotkey?
• Why can't I copy layouts between countries?
• Can I fill-up address lines with spaces?
• Can I create barcodes for Australian Data?

What is Pro?

QuickAddress Pro is an address management utility which returns a full and valid address from partial address information that you enter. QuickAddress Pro is commonly referred to as a address capture utility.

Pro uses a separate address database for each country, and you can switch between these databases to retrieve address information from several different countries. You can use two different search techniques to find the address that you want. They are called Typedown and Single Line.

Once you have retrieved an address with Pro, you can write it to a file, or transfer it into a word processor, database, spreadsheet or any other application that is already running on your PC.

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How do I install Pro v6?

Please refer to the installation section of your product manual. This describes in detail how your product should be installed.

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How do I configure Pro v6?

Please refer to configuration section of your product manual. This describes in detail how your product should be configured.

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How much disk space do I need to install Pro?

The disk space required is dependant on the number and size of the country databases that you are installing.

See supported data sets for disk space requirements per country database.

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Why choose a client/server implementation?

For distributed installations QuickAddress Client/Server product is recommend, because:

• Network traffic is reduced
• It enables live monitoring and control of the server processes via an administration console. The Console acts as a “visible face” of the server, enabling an at-a-glance health check. This can be run on any Windows client machine, including the server.
• Configuration changes can be performed from a remote client. All address-formatting settings are held server-side, within an INI file. Changes are performed using a remote configuration editor, which runs as a client connected to the server.
• It is possible to run multiple servers. This is an important feature which allows QuickAddress functionality to be maintained even if one of the servers fail.
• It enables the clients and the server(s) to run under different operating systems, i.e. Windows/UNIX clients, with Windows / UNIX / AS/400 Servers.
• Data updates can be performed with no interruption to the service.
• The number of connected clients can be monitored via the administration console. This enables administrators to adhere to licensing more easily, by setting a maximum number of users who can connect to the server.

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Why choose Pro Web?

For server side integrations Pro Web is recommend because:

• The product comes with Java and COM interfaces as well as the traditional C interface, therefore it can be integrated into different environments with ease.
• The statelessness of the product makes it suitable for server side integrations.
• The product can be installed as either standalone API or Client/Server. Offering the option to separate the QAS process from the main application server.

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How do I perform better searches with Pro

To search more effectively refer to the Search Tips section of the relevant Country Information Guide.

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What are Pro v4’s hotkeys/shortcut keys?

Hotkeys make all the functions on Pro v6s User Interface toolbar rapidly accessible. By simply remembering these you will use Pro much more effectively. The hotkeys that Pro v6 uses are:

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How do I change the language settings of Pro v6?

Pro v6 is currently only available in English (US) and English International.

The option to change the language is found in the View menu of the User Interface:

Pro will need to be re-started after choosing to change the language.

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How can I make Pro Plug & Go pop-up automatically?

It is possible to automatically pop up Pro with a specific layout if you are using a Windows platform. You can even customise this further if you want so that a specific layouts appear when a certain application is being used e.g. Microsoft Excel.

Refer to Appendix A of your Pro Getting Started product manual for detailed information.

Also see the following document for more information.

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What platforms (O/Ss) are supported by Pro?

See supported platforms & implementations for more information.

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How do I find useful product information?

It is possible to find out a host of information regarding the product you are using via the system information option. For example, everything from the location of your data files, the version of data files in use, your product version, and the configuration settings can be retrieved. Please consult the following document to find out how this is done.

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What is the best way of integrating the Pro API?

Developers should consult the Pro v6 Ideal Implementation document in order to determine the best method of integrating the API. This will save time and ensure developers integrate the API right first time.

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