Data FAQs

• When will my data sets expire?
• How often are data sets updated by QAS?
• What is the best method for updating my data sets?
• I have not received my data updates from QAS, what do I do?
• Why perform QuickAddress data updates?
• How do I find useful product information?
• How do I find out the product version/location of data files/data vintage I'm using?
• What are the file sizes of v4 data sets?
• How do I find out more information about a countries postal database/dataset?
• How do I remove or configure the v4 error dialogues?

When will my data sets expire?

This is different for every QuickAddress data set. Please refer to the Country Data Information section of the relevant Country Information Guide.

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How often are data sets updated by QAS?

This differs for every QuickAddress data set available, see data update frequencies for a complete overview of all update frequencies available. Alternatively, consult the relevant Country Information Guide for more detailed information.

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What is the best method for updating my data sets?

For Windows users, the simplest method of updating QuickAddress data is using the data installer that is shipped on every QuickAddress Data CDROM.

The installer automatically idenitifies all installations of QuickAddress products that were installed (if installed using their respective product installers). Follow the instructions on your data updates letter to find out how to use the data installer.

This method dramatically simplifys the data update process for you the user. Windows data installers can also be used to update QuickAddress v4 API/Web/Server products.

For non-Windows users, the best method for updating data is to manually copy the QuickAddress data files to your desired file location. You must bear in mind that if the v4 data set you are attempting to update has never been installed before, it needs to be licenced before you can use it.

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I have not received my data updates from QAS, what do I do?

Follow the process below:

1. Check the data shipping schedule for the expected shipping date of your QuickAddress data sets.
2. Speak to your organisations designated data update contact to ascertain whether your latest data updates has arrived. Every customer of QAS has a designated data update contact.
3. If your designated company’s data update contact has not received your QuickAddress Update CDs then you must contact support.

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Why perform QuickAddress data updates?

First and foremost because it ensures that your organisation continually gets the best from your QuickAddress Products. All postal data sets are active files and are constantly changing from day-to-day. To cater for this QAS provide frequent updates to all available datasets to its customers. Failure to update your QuickAddress Product(s) will result in loss of use of the datasets that expire.

Secondly, QuickAddress data updates must be applied in accordance with the country data licence and support contract.

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How do I find useful product information?

It is possible to find out a host of information regarding the product you are using via the system information option. For example, everything from the location of your data files, the version of data files in use, and the configuration settings can be retrieved. Please consult the following document to find out how this is done.

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What are the file sizes of v4 data sets?

Select a product:

• Pro
• Batch

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How do I remove or configure the v4 error dialogues?

Although it is extremely important to ensure that QuickAddress updates are applied regularly to avoid data expiring and becoming unavailable, it may be desirable to modify, disable, or change this message. See the How do I Remove or Configure the QAS Error Dialogues... document for more information.

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