Front-end address verification
Rapid addressing is the process through which addresses are verified at the front end, before they are entered into the company's database. Without a rapid addressing tool in place, address data is entered into a database in varying formats with an unknown degree of accuracy.
The end result is that a company's database is a mixture of accurate addresses, inaccurate but fixable addresses, and completely unfixable addresses (see Figure 1 below). The only way to prevent this from occurring is to use an address verification tool at the point of entry. This will ensure that all addresses entering your customer database are verified against the USPS® database and are input in a consistent, standard format.
Database |
Addresses |
Definitions |
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All information present and in the correct field | |
| The address is incorrect, but can be fixed with a batch product | ||
| The address is incorrect and cannot be corrected by a batch product due to lack of information |
Figure 1. Cross section of average company database
Benefits
Through the use of rapid addressing a company will be able to realize the following benefits:
- Achieve the highest level of address data quality possible
- Significantly reduce returned mail due to invalid address information
- Increase operator efficiency and capacity through a reduction in data entry time
- Acquire ZIP + 4 and USPS barcode data for maximum postage discounts on all mail
- Improved customer service and perception
- Enter verified addresses in typically 15 keystrokes or less
Their database will be transformed from containing a mixture of accurate/inaccurate addresses to one containing more accurate and verified addresses.
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|
Before |
After |
Figure 2. Diagram showing the state of a company database before and after rapid addressing has been implemented at the point of address entry
Examples
Without a rapid addressing tool in place, an address can be entered any number of ways into your database. The way an address is entered depends entirely on the person who enters it, as the following table illustrates:
| Real address | Variation | Correct USPS format |
|
36 Fletcher Avenue Lexington, MA, 02420 |
36 Fletcher Av. Lexington, MA, 02420 |
36 Fletcher Ave Lexington MA 02420-3720 |
|
529 Main Street Charlestown, MA, 02129 |
529 main st Charlestown, ma, 02129 |
529 Main St Charlestown MA 02129-1104 |
customer community
